Salesforce implementation for a creative agency specializing in street art events & festivals

About Client

Dolphin Creative is a team of international professionals working together to deliver exceptional events with their hub in Dubai and the team spread over many countries. In a crowded and confusing marketplace, they have built their reputation by delivering exceptional service at a competitive budget. They have years of experience in bringing original content to a multitude of venues ranging from small activations to creating a new destination festival.

Challenges

Dolphin Creative sought ADVANZ101’s assistance for a centralized system to manage various client accounts with their miscellaneous details. Some of the key requirements and challenges that were overcome:

Limited user access with no real-time data.
Managing data quality, accuracy, and valuation.
All data stored on MS Excel sheets with massive discrepancy risks.
No tools for quick analyses or a comprehensive business overview.
Due to parallel work by various team members, version related problems were frequent .