Salesforce implementation for a creative agency specializing in street art events & festivals
About Client
Dolphin Creative is a team of international professionals working together to deliver exceptional events with their hub in Dubai and the team spread over many countries. In a crowded and confusing marketplace, they have built their reputation by delivering exceptional service at a competitive budget. They have years of experience in bringing original content to a multitude of venues ranging from small activations to creating a new destination festival.
Challenges
Dolphin Creative sought ADVANZ101’s assistance for a centralized system to manage various client accounts with their miscellaneous details. Some of the key requirements and challenges that were overcome:
- Limited user access with no real-time data.
- Managing data quality, accuracy, and valuation.
- All data stored on MS Excel sheets with massive discrepancy risks.
- No tools for quick analyses or a comprehensive business overview.
- Due to parallel work by various team members, version related problems were frequent .
