Salesforce Classic to Salesforce Lightning migration for a leading Hospitality Group
About Client
A family owned and operated company providing hospitality services with 20 prime properties across US and UK. Their hospitality management includes an aggressive sales strategy and a total commitment to customer service culture. The performance of their hotels is a testament of their dedication with proven track records in regards to occupancy and daily rate.
Challenges
Our client was looking at migrating from Salesforce Classic to Lightning for overcoming the following challenges :
- Improve time to market of their services.
- Increase productivity and realize benefits quickly.
- Gain visibility into every step of the Franchise On-boarding process.
- Reduce delays caused by lost information and review or approval bottlenecks.
- A unified and integrated platform for new Franchise Registration, Onboarding, and Collaboration.
